Privacy Policy

Last updated: May 17, 2026

1. Who we are

AILLOM TECNOLOGIA LTDA, registered under CNPJ 63.784.918/0001-99, located at Avenida Paulista 726, Suite 1202, Bela Vista, Sao Paulo - SP, 01310-910, Brazil, is responsible for processing personal data related to its services.

2. Data we may collect

We may collect account information, contact details, service usage data, technical logs, messages sent through support channels, communication preferences, billing information, authentication data, and other information needed to operate, secure, support, and improve Aillom services.

3. How we use data

We use personal data to provide and improve our services, create and manage accounts, respond to requests, process commercial relationships, comply with legal obligations, prevent fraud, protect platform security, and send operational or commercial communications related to Aillom.

4. Sharing data

We may share data with infrastructure providers, payment processors, communication providers, analytics tools, technical support vendors, and other partners required to operate the services. We may also share data when required by law, competent authority, or to protect the rights of Aillom, users, and third parties.

5. Cookies and similar technologies

We use cookies and similar technologies for website operation, navigation preferences, security, statistics, and experience improvements. Users may configure their browser to block cookies, although some features may be affected.

6. Retention and security

We retain personal data for as long as necessary to fulfill the purposes described in this policy, contracts, legal obligations, and legitimate interests. We apply technical and organizational measures to reduce risks of unauthorized access, loss, alteration, or improper disclosure.

7. Data subject rights

Under applicable law, including the Brazilian LGPD where applicable, data subjects may request confirmation of processing, access, correction, anonymization, blocking, deletion, portability, information about sharing, and review of automated decisions.

8. Third-party services

Our services may integrate artificial intelligence providers, communication channels, payment tools, infrastructure services, and external platforms. Use of those services may also be subject to each third party's own terms and privacy policies.

9. Contact

For privacy and data protection questions or requests, contact us at contato@aillom.com.br.